Sunday, July 17, 2011

Beware VonnsCreations!

I ordered from Vonns Creations a beautiful Green/yellowish colored tissue paper that I wanted to craft with. This is a shop that I had featured in my previous blog post, raving about the paper choices, and how cheap it was! I had ordered my product on the 29th of June, and sent the shop owner (on Etsy) on the 6th of July asking if she had shipped my order. Granted this shop is based out of Canada, so I had to make sure that the postal strike was done for good. Which it had been.) So I had emailed her asking when she would ship my product. no reply. I asked again saying, Its been a few days since I've emailed, I wanted to check and make sure everything was okay .. STILL no reply.

Looking on her Updated list, she had new listings the day after I had emailed her the first time! Yet she couldn't email me back? So I did what any buyer would do, and that is to start a Paypal dispute!.  After waiting all that time, I got my money back (still no reply/answer from vonnscreations) on July 16th. 

During all of this, I kept checking her Etsy to see if there were any other people having to go through the same thing I did, Only to see other negative reviews. After the 2nd negative review, She completely took everything out of her shop and Abandoned the account. She does however state on there that she has 2 other accounts, which have negative feedback as well, saying that there is no communication with the seller and that they didn't receive their product.  Those accounts are:  prettydecorandmore And GlamorousBabyDesigns.  

Its very saddening to me when I have to call a company out, but NO customer service and no product? That's pretty much like going into my house and stealing right in front of me. I cant help but tell other people so that they have the knowledge ahead of time!. I am going to start googling each company to see if there are any good or bad reviews. I relied on Etsy's feedback system which is flawed because you don't see who is making the purchase OR leaving the feedback. Ebay you can at least see that its not the seller blowing smoke up their profile! Anyway, I'm done ranting for the night. I will be doing a review on the company that i had ordered from after paypal gave me a refund. Hopefully they will be a bit faster than VonnsCreations. 


  1. Something like this just happened to me there on ebay. I bought a scarf back in the first part of June and waited and waited. Got a message from the seller that they had received the package back due to a "wrong address". So I made sure they had the correct address and still waited. I finally emailed them last Thursday and didn't hear anything back from them by last Sunday, so I emailed them again. When this past Wednesday rolled around I finally opened a dispute and suddenly the next day I do get my money back, but also a message from the seller saying...oh but I just assumed you'd gotten it since I hadn't heard from you. Since I emailed copies of the emails I sent to them, I'm pretty sure they got them. Sorry this happened to you though!

  2. Anita it saddened me because I was so happy and gungho about getting this paper in for such a cheap rate! But low and behold, Canada has struck again! haha Just kidding! :) Yeah, I was shocked at the fact she wouldnt respond dispite all of the negative feedback she was receiving. I'm glad you got your money back as well! What kind of scarf were you wanting? a silk one or a home made one?

  3. Hello, I have the same problem with vonnscreations, I waited for the paper for more then a month (order June 16), before she told me, that it will take about one month.I was on vacation. Now is to late to get the money back from paypal. Yes, e-bay is much more better for feedback. You can check.

  4. Jana! I'm so sorry it took me so long to reply back to this! My computer had crashed so my blogging was a bit MIA but I'm definitely back! I'm so sorry you had to deal with Vonnscreations as did I. Hopefully you didnt spend too much money in her shop :( I do agree with ebay's feedback though, But I still do like shopping on Etsy. Just from now on what I do is I email the seller first making sure I get some kind of contact from them, then I proceed to buy from them if they respond.